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Frequently Asked Questions

GENERAL

Pasyalan is an online travel booking platform that offers curated tour packages, hotel reservations, transportation assistance, cruise tours, visa assistance, and other travel-related services.

Pasyalan allows users to browse, compare, and book tour packages and other travel services online. Once a package is selected, users can avail the curated package and receive e-tickets for their trip.
Yes, Pasyalan offers International tour along with Local tour packages and services.

BOOKING

Yes, creating an account is required for a user to be able to book and manage your bookings.
No, Pasyalan is offering a curated tour package to be selected and availed. Once the package has been approved, it cannot be modified or edited.
Yes, but the cancelling of booking needs to be raised to the customer service contact and depends on the reason of canceling.
The waiting time for the refund depends on the tour operator and the reason for requesting. For further inquries, please send an email at [email protected]

Payment and Pricing

Pasyalan accepts payments via credit/debit cards (Visa, Mastercard), GCash, Apple Pay, and Stripe.
No, Pasyalan offers transparent pricing. The price you see on the package tours is the final amount at checkout. However, if you pay using a card or e-wallet, additional fees may apply, but these fees come from the payment gateways, not from our website.
No, tour packages have fixed prices so discounts do not apply.
Yes, most of the tour packages that Pasyalan offers primarily include flights in the tour packages
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If you need assistance, you can reach out to us at:
Email: [email protected]
Phone (+63) 922 899 4844

Pasyalan is Philippines’ largest online travel marketplace that empowers travelers to explore more and worry less. Pack up and go with Pasyalan today—the gateway to your dream getaway.

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